Stakeholders

Stakeholders are the people and organisations that affect a company's activity or are affected by it. Identifying them and engaging with them is the starting point of the double materiality analysis and a central element of the information companies publish under the CSRD.

Who the stakeholders are

Every company has its own map, shaped by its sector, size and location. The most common groups are:

• Workforce: employees and their representatives, directly involved in day-to-day operations.
• Customers and consumers: the people who buy or use the company's products and services.
• Suppliers and business partners: the organisations in the value chain that provide materials, services or technology.
• Investors and lenders: those who provide capital or financing and make decisions based on the company's information.
• Local communities: the people who live or work around the company's sites.
• Public authorities and NGOs: regulators and civil society organisations that take an interest in how the company behaves.

Stakeholders and shareholders

Shareholders are those who own a share of the company's capital, and they are part of its stakeholders. The wider group also includes employees, customers, suppliers and communities that hold no ownership stake, yet whose decisions or circumstances are linked to the company's activity.

Their role in double materiality and the ESRS

Dialogue with stakeholders provides input for judging which matters are relevant, both because of the company's impact and because of its financial effect. Companies often rely on surveys, interviews or meetings to gather their views. The ESRS 2 standard requires companies to explain how the interests and views of stakeholders are taken into account, and that explanation is part of the sustainability report. The outcome of this process feeds into identifying material topics under the ESRS.

At Manglai we automate the collection and traceability of your company's ESG data, such as its carbon footprint and waste management, with audit-ready information that supports what you tell your stakeholders. Discover how Manglai can help you.